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Four Tips For Stellar Customer Service On Social Media

Four Tips For Stellar Customer Service On Social Media

by Blackwood Creative | Oct 15, 2020 | Branding, Business, General | 0 comments

Along with the growth of the internet, customer service has taken on a new form. Gone are the days of relying solely on 800 numbers for help – now you can type a quick email or DM to a company, and you’ve got assistance in a snap. In fact, nowadays 80% of...
Customer Experience: The Big Brand Theory

Customer Experience: The Big Brand Theory

by Blackwood Creative | Jul 21, 2020 | General, Podcast | 0 comments

Editor’s note: Hey, folks! Our team at Blackwood has launched a podcast called The Big Brand Theory, and we’re releasing a new episode every other Tuesday. We’re always discussing new things with new guests, so make sure to keep checking back! If you’d prefer to...

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Blackwood Creative | Branding and Content Marketing for Businesses