Customer Experience Chick-Fil-A Style
Chick-fil-A is America’s favorite. Like, actually America’s favorite. The American Customer Satisfaction Index named Chick-fil-A America’s favorite restaurant for the sixth year in a row this year. They scored significantly higher than any other chain despite...
UX And UI In Your Audience’s Eyes: The Big Brand Theory
Editor’s note: Hey, hey! Our team at Blackwood has launched a podcast called The Big Brand Theory! In this episode, our host, Kyle Johnson, spoke with Erica Boyle from Opendorse about UX and UI and what both mean in terms of your web design and strategy. If you’d...
Crafting Credibility Through Your Web Strategy
This episode, our host, Kyle Johnson spoke with Ashley Swanson, a web design freelancer and web strategy extraordinaire to go over the core aspects of what a well thought out web strategy is, and how you can capitalize on them for your own business.
Cookies: What They Are & Why We Use Them
Have you ever had a pop-up from a website talking about cookies? Unfortunately, they’re not offering you free chocolate chip cookies. These pop-up messages often include a disclaimer about not selling your data, but why? What are cookies, and why do so many websites...