How to Crush Your Customer Service Game

How to Crush Your Customer Service Game

As a small business, your very existence depends on the right kind of customer service. Neil Patel claims that 71% of consumers will leave your business due to poor customer service. A huge chunk of that stat will do business with your competitor instead. Don’t be a...
Start Growing or Die

Start Growing or Die

“In this world, you’re either growing or you’re dying, so get in motion and grow.” -Lou Holtz You never arrive. Not in business. Not in life. In fact, a sure fire way to kick your own company to the curb is to believe you’ve...
Why You Should Sweat the Details

Why You Should Sweat the Details

As a business owner, you’re fully aware of your competition. Even if what you offer is extremely rare or unique, there is always some form of competition out there somewhere that could get a leg up on you.  We all face it. So how do we come out on top? How does...